Physician Support Specialist - Gastro

Southwoods Health is hiring Physician Support Specialist to work in our Gastro office in Boardman, Ohio. The Physician Support Specialist will work with his/her team and partners with the physician and/or other health care professionals to provide direction to comprehensive, quality patient care. Is trained and responsible for performing a wide range of skilled administrative and clinical duties.

Essential Duties:

Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service
Room patients in a timely manner utilizing two patient identifiers
Refill medication prescriptions under the direction of the provider and in accordance with company policies
Obtain and record vital signs, major complaint, medications and allergies in patient chart
Accurately carry out physician instructions and follow up as needed to ensure completion
Enter physician orders into the computer in a timely manner using appropriate delegate status
Schedule appointments, answer phones, filing, and maintain medical records
Schedule procedures to be performed in facilities that physician holds privileges
Coordinate surgeries with surgical reps/vendors
Consider priorities and patient/equipment special needs when scheduling preoperative appointment and surgical procedures
Schedule appointments and procedures according to nursing and anesthesia staff availability, patient needs, and physician's block time
Follow procedures for notification of changes in the schedule
For return patients, make any necessary changes to demographic or insurance information in computer
Follow all federal, state, and regulatory guidelines to maintain compliance and confidentiality of patient information
Assist team in all applicable duties including working as an effective team member; promote quality customer service and facilities efficient practice operations.
Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies
Perform other duties as assigned

Qualifications:

Training or courses in business office activities, computer skills, and medical terminology
Previous experience working in a physician practice
Excellent communication and customer service skills, ability to handle several priorities at once
Great degree of flexibility and organizational skills as priorities will change frequently
Maintain professional demeanor at all times, strong ethical and moral principles
Previous EMR experience (preferred)
1+ years of experience directly related to patient care

Full-time. Monday-Friday, no evenings or weekends.

At Southwoods, it's not just about the treatment, but how you're treated.
www.southwoodshealth.com

Southwoods Health

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Physician Support Specialist - Gastro