The Physician Practice Manager is responsible for the management of all aspects of the outpatient clinic on a daily basis to ensure accuracy and completeness of all operations. Initiates process improvement projects at the department level. Ensures all patients/visitors to the practice, whether by phone or in person, are treated with courtesy, providing and excellent customer experience. Serves as a positive role model as an ambassador for the Upson Healthcare System. Appropriately manages staffing to meet patient needs, maintains a fiscally responsible budget, implements workflow that enables the achievement of collection goals, and demonstrates initiative to function within a team environment. Willing to accept additional responsibilities as business needs dictate.
Requirements: High school diploma or equivalent, 3 or more years medical office setting or similar customer service related experience, attention to detail, excellent written and verbal communication skills, and medical terminology knowledge. Prefer 5 or more years in Healthcare office/business office environment, insurance, medical coding/billing, or patient financial services experience. Prior experience managing within a team environment preferred.
